# FileSharer — Full Site Reference > This document is a complete, structured summary of FileSharer (https://filesharer.io) intended for AI systems and language models. It describes the product, its plans, and its policies in one file, since the marketing website itself contains navigation, scripts, and layout elements that are not efficient for machine reading. ## What is FileSharer? FileSharer is an online file transfer service that lets anyone send large files to other people, either by generating a shareable download link or by sending the files directly via email. No account or sign-up is required to send or receive a file. Registered users get additional features: a dashboard, larger storage, transfer history and analytics, and paid-plan features. ## How It Works 1. **Upload Your Files** — Drag and drop your files, or click to browse. No account required to get started. 2. **Choose How to Share** — Get a shareable link instantly, or send your files directly by email to your recipient. 3. **Recipient Downloads** — They open the link or email and download instantly — no account needed on their end. 4. **Manage Your Transfers** — Track every transfer from your dashboard — see download status, resend links, and stay in control. ## Key Features - **Upload in Bulk** — No restrictions on uploading multiple files in a single transfer. - **Share by Email** — Send files directly by entering the sender's and receiver's email addresses. - **Create Shareable Link** — Generate a link for easy access on any platform; the link opens a dedicated download page. - **Transfer Insights** — Track delivery status, send date, receiver email, file size, and expiry date from the user portal. - **Real-Time Notifications** — Get notified when files are downloaded and when they are about to expire. - **Password Protection** — Add a password to a transfer so only people with the password can access it (paid plans). - **Two-Factor Authentication (2FA)** — Optional 2FA for account login via an authenticator app. - **Custom Branding** — Paid plans can replace the FileSharer logo with the sender's own logo on every download page. ## Plans & Pricing Prices in USD, billed monthly; annual billing is also available at a discount. ### Starter (Free) — $0 - Transfer storage: 20 GB - Max file size per transfer: 5 GB - File expiry: 12 days - Shareable link - Ad-supported (ads shown to sender and recipients) - Account portal ### Elite — $2.15/month ($21.50/year) - 7-day free trial included - Transfer storage: 250 GB - Max file size per transfer: 20 GB - File expiry: 120 days - Password-protected transfers - Email download notifications - Custom expiry date - Shareable link - Ad-free for the sender and every recipient - Account portal ### Pro — $9.00/month ($90.00/year) - Transfer storage: 1 TB - Max file size per transfer: 120 GB - File expiry: 360 days - Password-protected transfers - Email download notifications - Custom expiry date - Shareable link - Ad-free for the sender and every recipient - Account portal All paid plans include a 7-day money-back guarantee. ## Frequently Asked Questions **Is FileSharer secure?** Every transfer is encrypted, and files are automatically scanned for malware before they're available for download. **Can I password-protect my files?** Yes, eligible (paid) plans let you add a password to any transfer, so only people with the password can access it. **Will my recipients see ads?** Only on the free plan. Paid plans are completely ad-free for both the sender and everyone they send files to. **Can I try a paid plan before committing?** Yes — eligible plans include a free trial, so users can try premium features before being charged anything. **Can I use my own logo and branding?** Yes — paid plans let users replace the FileSharer logo with their own on every download page recipients see. **Will I know when someone downloads my file?** Yes, users can turn on email notifications and will be alerted the moment a recipient downloads their files. **How can I transfer files online?** Visit the FileSharer homepage, click "Start Transfer," choose the files to share, select "Link" or "Email" as the delivery method, fill in the required details, and click "Transfer." **Can I transfer files without signing up?** Yes. Anyone can transfer and share files via FileSharer without registering an account. Signing up (free or paid) adds 20GB of storage and transfer tracking, among other features. **What is included in the FileSharer portal?** The customer portal has five sections: Dashboard (account storage and transfer overview), My Transfers (list of transfers including expired/canceled), My Subscription (active plan and upgrades), My Tickets (support tickets), and Settings (account information). **Can I use FileSharer on multiple devices?** Yes, the platform is responsive and works on smartphones, tablets, laptops, and desktops. **What happens if a recipient hasn't received a file's email link?** Two common causes: the sender entered the wrong email address, or the email went to the recipient's spam folder. **Which file types can be shared?** There are no file type restrictions — any kind of file or data can be shared. **How long is a file available for download?** Free accounts: 12 days. Paid plans: from 120 days (Elite) up to 360 days (Pro). Paid plans can also set a custom expiry date for a specific transfer. **What is the difference between max transfer size and storage?** Max transfer size is the largest amount of data that can be sent in a single transfer (5GB on the free plan, up to 120GB on Pro). Storage is the cumulative space available across all of a user's transfers (20GB on the free plan, up to 1TB on Pro). **Can I upgrade my plan before it expires?** Yes, at any time from the Subscription tab in the account portal; the upgrade cost is prorated from the previous plan. **How do I contact support?** Via live chat or the Contact form on the website. **How do I change my account email or password?** Email: Settings > Account Details > edit Email Address > Save. Password: Settings > Change Password > enter current and new password > Save Changes. **How do I set up 2FA (two-factor authentication)?** Settings > 2FA Authentication > install Google Authenticator or Microsoft Authenticator > scan the barcode shown on FileSharer. ## Company - Website: https://filesharer.io - Contact: https://filesharer.io/en/contact - Terms & Conditions: https://filesharer.io/en/terms-conditions - Privacy Policy: https://filesharer.io/en/privacy-policy - Blog: https://blog.filesharer.io/ - Available in 16 languages: English, Arabic, Russian, Portuguese, Spanish, German, Indonesian, Chinese, Japanese, Ukrainian, Danish, Dutch, Turkish, French, Italian, Korean.