Terms & Conditions

Terms and Conditions for FileSharer - Effective as of 2025

 

Introduction:


Welcome to FileSharer! By using our services, you agree to comply with the following terms and conditions. Please read them carefully.

 

1. Account Registration:


1.1 You must be at least 18 years old to use our services.
1.2 You are responsible for maintaining the confidentiality of your account information.
1.3 FileSharer reserves the right to terminate or suspend accounts violating our terms.

 

2. Data Storage:


2.1 All data shared on filesharer.io is hosted by users and customers.
2.2 We do not host any data directly; instead, users utilize our platform for file sharing.
2.3 Storage duration varies based on the selected plan:

 

Free Plan: Data expires after 45 days.
Elite, and Pro: Data storage ranges from 4 months to 1 year, depending on the plan you choose.

 

3. Refund Policy:


3.1 We accept refunds within 7 days if the user is not satisfied with our software or if any errors persist.
3.2 Your refund will be processed back to the payment method used during the purchase.
3.3 A free plan is available for users to experience our services before committing to a paid plan.
3.4 Open a ticket from the portal, and we will resolve the issue as soon as possible.

 

4. Content Restrictions:


4.1 Users are strictly prohibited from hosting illegal materials on our servers.
4.2 If copyright infringement is identified, please contact legal@filesharer.io for prompt action.

 

5. Privacy and Support:


5.1 We respect customer privacy and handle personal information securely.
5.2 Our customer support strives to provide the best assistance possible.

 

6. File Transfer:

 

6.1 Data can be shared via two forms: email and link generation.
6.2 Users must verify the email address they use to send emails. This helps us combat malicious activities.
6.3 Users are alerted not to use FileSharer for spam files or malware purposes.

 

7. Plans and Pricing:


7.1 FileSharer offers four plans: Free, Elite, and Pro.
7.2 Each plan has its own pricing structure and features.
7.3 Users can upgrade or downgrade their plans at any time.

 

8. Termination of Service:


8.1 FileSharer reserves the right to terminate services for users violating our terms.
8.2 Users may terminate their accounts at any time.

 

9. Modification of Terms:


9.1 FileSharer may update these terms and conditions.
9.2 Users will be notified of any changes to ensure awareness.

 

By using FileSharer, you acknowledge and agree to these terms and conditions. If you have any questions, please contact contact@filesharer.io.